THE SHIFT IN PHILIPPINE BPO: BEYOND THE CAPITAL: HOW RURAL OUTSOURCING IS GAINING GROUND

Outsourcing in the Philippines often conjures images, what usually comes to mind are high-rise buildings in Metro Manila. That picture is evolving. A growing number of companies now run operations in the Philippines by building operations in next-wave cities and rural areas—a trend known as provincial BPO expansion.This movement is a strategic an